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Scalable Vector Graphics (SVG) is a Web graphics language. SVG defines markup and APIs for creating static or dynamic images, capable of interactivity and animation. ![]() Fix Internet Browser Display Issues. The latest version of CTI Navigator, Web II, runs. Internet browsers on computers, tablets and Smartphones, and. However, sometimes the. Navigator Web II to function properly. Things that could interfere. Silverlight files, corrupted or incompatible browser files, pop- up. Internet browsing security settings or lack of support for legacy. Silverlight). Because Microsoft will be discontinuing support for. Silverlight, the Silverlight version of Navigator Web is being phased out. See the table below for some general diagnostic. If you don't see your problem listed or need. Topic Index below. To resolve problems. CTI Navigator Desktop, see the appropriate topic on. Errors.. Usekeyboard commands (not mouse). In Windows use Ctrl+C. Mac use +C. key (to copy) and. Highlighted text (or icon) disappears when. Can't type in text entry. Close all browser screens (or re- start your computer), and. Navigator Web; Disable or. Add- ons or Toolbars. Set your browser to . Set your browser to . Linked. PDF Files^ fail to open in the. Restore. browser default settings^; Clear. Set. security to trust and allow access to ctimls. Repair. (Adobe) PDF reader^. Print dialog boxes, web links, frame. Configure the Pop- Up. Blocker^ in your browser (IE. Safari), or disable third party. Sign- in screen fails to open, is. Silverlight; - or. Frame menu items are missing or. Clear. stored browsing history data (in. Internet Explorer. Safari on Mac)^; In Internet Explorer browser, turn- off. Active. X. Filtering. To see menu in top frame, ensure. Press F1. 1 for. full- screen view. Sign- in and/or other screens are very slow to open. Add the Navigator website for your MLS to your browser's. Favorites, and Enable website caching. Otherwise, see the appropriate sections in . Silverlight fails to. Windows 1. 0 Microsoft Edge browser In Edge's toolbar. Follow specific instructions for. CTI's Fix Errors. On Windows or Mac. Silverlight and then. Silverlight; Reset browser to its original defaults (Internet. Explorer, Firefox. Safari on Mac). Tutorial. Videos or Virtual Tour videos do not display. Enable the Adobe Flash Player in your browser (select. Index below). In IE 9 and later, also Disable Active. X Filtering. for the affected website. Corrective Actions on. CTI's Fix Errors.. Select. Clipboard Copy/Paste Issues. Select. and Related Errors^ . Select. Photo errors or issues. Select. Print or Print Preview Problems. Select. SEND errors. Select. Update Errors.: Use the Index. If you go. outside this web page, use the back arrow at the top of your Internet. These files are saved (cached) as temporary. Internet files for convenience (to improve browsing speed - see . They can all be safely deleted. However, if you want to be thorough and include deleting favorite website information (some. This could take awhile. After deletion completes, and Internet options re- opens. General tab: if you previously un- checked . This is especially important if using a public computer. Deleting your browsing history does not delete. If using the delete button in the Internet Options. Browsing history (as described above) does not resolve the problem (the. Temporary Internet Files as follows: Open Internet Options (or see the. Under the General tab, click the Settings. Browsing History section Click the View Files button Highlight the Temporary Internet Files folder. Click Edit > Select All > Delete. You also can browse. Windows Explorer to the Temporary Internet Files folder and. In Windows 7, 8, and 1. C: \Users\. If your Internet Explorer. See the Reset Internet. Explorer to defaults section below for instructions to reset IE. For detail instructions on installing and fixing Silverlight. Caching can drastically improve browsing speed and efficiency because. Cached information can be very quickly re- used (significantly faster) rather than repeatedly re- requesting and re- downloading. Internet every time the webpage is visited. To set Internet Explorer to use caching to improve. CTI Navigator Web (and your other Favorite. Open Internet Explorer. Browse to the sign- in web page of CTI Navigator Web. MLSAdd or verify that the address of CTI Navigator Web for your MLS. Favorites. Click on Tools or Tools icon (). Internet Options Under . Wait for the message to display that . Click the OK button on the General tab of. Internet Options screen. Other actions that may improve web page loading speed are. To unblock the. display, configure or disable your pop- up- blocker for the web address of the web link or. For instructions on managing pop- up blockers, see . See the section below on this web page for. Pop- Ups. The default setting. Window. On the General tab, click the. Tab section (. Then check your. Sometimes Internet Explorer fails to open a new Tab or new. Window in which to display a linked website. An error may or may not display. This can be caused by missing or. Internet Explorer system libraries (dll files) - . Windows 7. In Windows Vista, 7, or 8, first save. Then right- click on any . Then unzip the file and double- click on any cmd file or any . Close the black screen after the file runs. An alternative approach to re- registering files needed by Internet Explorer 7. Always exercise extra caution using freeware (see. This should also reset Internet connectivity components. Windows, regardless of which browser is set as the default. To set Internet Explorer (9 and later) not to filter Active. X controls such. as used by Silverlight on the CTI Navigator website for your MLS: select Toolsin Internet Explorer's menu bar and un- check . Disabling Active. X Filtering on the CTI Navigator website. Active. X Filtering for other websites. To view browser. add- ons in Windows, open Internet Explorer > click on Tools > select Internet. Options > click . To remove specific. Internet. Explorer, open your Windows Control. Panel > select . If your computer does not already have Adobe. For help installing Flash Player, see. Note: Flash Player is embedded as a . This may happen after upgrading. Internet Explorer to version 1. The normal. default Zoom setting when the monitor is set to its recommended. If this. happens but you want to keep your current zoom setting, you can use the four up/down- left/right arrow keys (). You should immediately see on- screen the effect of. Normally you only need to adjust by one preset. Blank lines or images on a web page also can happen when there are too. You can check if there is a in your computer by. Windows, and then open only CTI. Navigator Web in a fresh (new session) browser screen. This removes only the shortcut, not the code. There is no bit Edition. Sometimes this extra security can interfere with legitimate actions. Internet (such as Adobe Acrobat/Reader opening PDF files in the. Protected Mode can be disabled in IE- 7 through IE- 1. Open Internet Options > Security. Trusted Sites > click Sites button > un- check. Protected Mode will remain off for trusted sites. It is. recommended that ctimls. The current security settings will put. This is a temporary setting. IE will automatically. Protected Mode when IE is re- opened. For instructions. User Account Control, see the . You can reset Internet Explorer back to its original. Start Internet Explorer (if possible) and select the Tools menu. If Internet Explorer. Windows Control Panel. Click on Internet Options. Select the Advanced tab. Click the Reset button. In the . This Reset disables all Internet Explorer temporary files, disables all browser add- ons. IE settings back to their original default. Resetting. Internet Explorer to its default settings does not delete your. Web Slices, and a few other personalized settings. After a. reset, all previous settings are lost and cannot be recovered. Rather than resetting everything, you might want to either reset. For Microsoft's instructions to reset Internet Explorer, see . To. deactivate and then re- activate Internet Explorer 1. Windows 1. 0 or Windows. Right- click on the Windows Start Menu. Select Programs and Features (at the top of. Click . To uninstall Internet Explorer. Windows 8. 7 or Vista: Open . If. IE9 or IE1. 0 was originally included in. Windows, uninstalling IE still leaves it available to be re- installed. Windows files. It should not be necessary to. IE to re- activate the originally installed version. For Microsoft's instructions to repair Internet Explorer. If you plan to switch to a. Mozilla Firefox, Google Chrome, Opera, or Safari). IE8. To uninstall Internet Explorer 8 in Windows Vista or Windows 7: Click Start, and then click Control Panel. Note: If Internet Explorer 7 was previously installed on this computer, it should be. IE8 and restarting Windows. To install/reinstall Internet Explorer 8, go to . To install Internet Explorer 7, go to . This extension enables your. Microsoft Silverlight (such as CTI Navigator Web) or. Active. X controls (such as required by Formulator or True. Forms) in a tab, even if the browser itself does not correctly load Silverlight. Active. X Controls. The IE Tab also includes a URL Site Filter that allows you to specify which URLs should always be loaded with IE. Tab 2 in the browser. Therefore, to ensure full security when. IE Tab, the latest version of Internet Explorer should be. Windows on your computer and it should be kept up- to- date with. Microsoft. Click. Tab to. Chrome or to Firefox. Windows. You can read about . To run Silverlight in 6. Firefox (ver. 4) on Apple OSX, ensure. Silverlight is at least 4. If desired, you also can specify. Exceptions. button beside . To set the pop- up blocker in Firefox, click Tools. Options > Content tab > Block Pop- Up Windows. If all pop- up windows are blocked, several. CTI Navigator Web functions (such as Print and preview of MLS Report. To specify how to display allowed pop- ups in Firefox. Firefox button (or Tools in the Menu) and select Options. To open in a New Tab, check . The Adobe Flash Player. Firefox. There are. Flash Players: An Active. X version for Internet Explorer. Firefox and other browsers. For Flash to work in. Firefox you must install the plug- in version. Cisco Identity Services Engine Network Component Compatibility, Release 1. Table of Contents. Cisco Identity Services Engine Network Component Compatibility, Release 1. Supported Network Access Devices. Supported AAA Attributes for Third- Party VPN Concentrators. Supported External Identity Sources. RADIUSRFC Standards. Supported Browsers for the Admin Portal. Supported Virtual Environments. Supported Client Machine and Personal Device Operating Systems, Supplicants, and Agents. Cisco NAC Agent Interoperability Between Cisco NAC Appliance and Cisco ISEClient Machine Operating Systems and Agent Support in Cisco ISESupported Operating Systems and Browsers for Sponsor, Guest, and My Devices Portals. Supported Devices for On- Boarding and Certificate Provisioning. Requirements for CA to Interoperate with Cisco ISEDocumentation Updates. Related Documentation. Release- Specific Documents. Platform- Specific Documents. Obtaining Documentation and Submitting a Service Request. Cisco Identity Services Engine Network Component Compatibility, Release 1. Revised: February 2. OL- 2. 70. 42- 0. This document describes Cisco Identity Services Engine (ISE) compatibility with switches, wireless LAN controllers, and other policy enforcement devices as well as operating systems with which Cisco ISE interoperates. Supported Network Access Devices. Cisco ISE supports interoperability with any Cisco or non- Cisco RADIUS client network access device (NAD) that implements common RADIUS behavior (similar to Cisco IOS 1. For a list of supported authentication methods, see the “Configuring Authentication Policies” chapter of the Cisco Identity Services Engine User Guide, Release 1. Certain advanced use cases, such as those that involve posture assessment, profiling, and web authentication, are not consistently available with non- Cisco devices or may provide limited functionality, and are therefore not supported with non- Cisco devices. In addition, certain other advanced functions like central web authentication (CWA), Change of Authorization (Co. A), Security Group Access (SGA), and downloadable access control lists (ACLs), are only supported on Cisco devices. For a full list of supported Cisco devices, see Table 1. The NADs that are not explicitly listed in Table 1 and do not support RADIUS Co. A must use inline posture. For information on enabling specific functions of Cisco ISE on network switches, see the Switch and Wireless LAN Controller Configuration Required to Support Cisco ISE Functions appendix of the Cisco Identity Services Engine User Guide, Release 1. Note Some switch models and IOS versions may have reached the end- of- life date and interoperability may not be fully supported. Caution To support the Cisco ISE profiling service, use the latest version of Net. Flow, which has additional functionality that is needed to operate the profiler. If you use Net. Flow version 5, then you can use version 5 only on the primary NAD at the access layer, as it will not work anywhere else. Support for RADIUS functions depends on the device- specific implementation. RFC Standards. Cisco ISE conforms to the following RFCs: RFC 2. Remote Authentication Dial In User Service (RADIUS) RFC 2. RADIUS Accounting RFC 2. Remote Authentication Dial In User Service (RADIUS) RFC 2. RADIUS Accounting RFC 2. RADIUS Accounting Modifications for Tunnel Protocol Support. Supported Browsers for the Admin Portal. Mozilla Firefox version 5. For all devices, you must also have cookies enabled in the web browser. Note All standard 8. X supplicants can be used with Cisco ISE, Release 1. Cisco ISE. For the VLAN change authorization feature to work in a wireless deployment, the supplicant must support IP address refresh on VLAN change. Cisco NAC Agent Interoperability Between Cisco NAC Appliance and Cisco ISEThe Cisco NAC Agent versions 4. Cisco NAC Appliance Releases 4. Cisco ISE Releases 1. This is the recommended model of deploying the NAC agent in an environment where users will be roaming between ISE and NAC deployments. Client Machine Operating Systems and Agent Support in Cisco ISE Table 3 Google Android 1. Client Machine Operating System. Web Browser. Supplicants (8. X). Google Android 7. Native browser. Mozilla Firefox. Google Android Supplicant 7. Google Android 6. Native browser. Mozilla Firefox. Google Android Supplicant 6. Google Android 5. Native browser. Mozilla Firefox. Google Android Supplicant 5. Google Android 4. Native browser. Mozilla Firefox. Google Android Supplicant 4. Google Android 4. Native browser. Mozilla Firefox. Google Android Supplicant 4. Google Android 4. Native browser. Mozilla Firefox. Google Android Supplicant 4. Google Android 4. Native browser. Mozilla Firefox. Google Android Supplicant 4. Google Android 4. Native browser. Mozilla Firefox. Google Android Supplicant 4. Google Android 4. Google Android Supplicant 4. Google Android 3. Native browser. Mozilla Firefox. Google Android Supplicant 3. Google Android 3. Google Android Supplicant 3. Google Android 2. Native browser. Mozilla Firefox. Google Android Supplicant 2. Google Android 2. Native browser. Mozilla Firefox. Google Android Supplicant 2. Google Android 2. Google Android Supplicant 2. Google Android 2. Native browser. Mozilla Firefox. Google Android Supplicant 2. Table 4 Apple i. OS 2. Client Machine Operating System. Web Browser. Supplicants (8. X). Apple i. OS 1. Apple i. OS Supplicant 1. Apple i. OS 9. x. Apple i. OS Supplicant 9. Apple i. OS 8. x. Apple i. OS Supplicant 8. Apple i. OS 7. x. Apple i. OS Supplicant 7. Apple i. OS 6. x. Apple i. OS Supplicant 6. Apple i. OS 5. 1. Apple i. OS Supplicant 5. Apple i. OS 5. 0. Apple i. OS Supplicant 5. Apple i. OS 5. 0. Apple i. OS Supplicant 5. Table 5 Apple Mac OS XClient Machine Operating System. Supplicants (8. 02. X). Cisco ISE. Mac OS X Agent. Apple Mac OS X 1. Apple Safari. Mozilla Firefox. Google Chrome. Apple MAC OS X Supplicant 1. Apple Mac OS X 1. Apple Safari 6. 0, Mozilla Firefox 1. Apple Mac OS X Supplicant 1. Apple Mac OS X 1. Apple Safari 6. 0, Mozilla Firefox 1. Apple Mac OS X Supplicant 1. Apple Mac OS X 1. Apple Safari 5. 1, 6. Google Chrome 1. 1, 1. Mozilla Firefox 3. Apple Mac OS X Supplicant 1. Apple Mac OS X 1. Apple Safari 4, 5. Google Chrome 1. 1, 1. Mozilla Firefox 3. Apple Mac OS X Supplicant 1. Table 6 Microsoft Windows 2. Client Machine Operating System. Web Browser. Supplicants (8. X). Cisco ISE. Cisco NAC Agent. Cisco NAC Web Agent. Microsoft Windows 1. Windows 1. 0Microsoft Edge. Internet Explorer 1. Mozilla Firefox. Google Chrome. Microsoft Windows 1. X Client. 1. 2. 1 p. Microsoft Windows 8. Windows 8. Windows 8 x. Windows 8 Professional. Windows 8 Professional x. Windows 8 Enterprise. Windows 8 Enterprise x. Microsoft Windows 8 8. X Client. 1. 2. x. Microsoft Windows 7. Windows 7 Professional Windows 7 Professional x. Windows 7 Ultimate Windows 7 Ultimate x. Windows 7 Enterprise Windows 7 Enterprise x. Windows 7 Home Premium Windows 7 Home Premium x. Windows 7 Home Basic Windows 7 Starter Edition. Microsoft IE 9, 1. Google Chrome 1. 1, 1. Mozilla Firefox 3. Microsoft Windows 7 8. X Client. Any. Connect Network Access Manager. Microsoft Windows Vista. Windows Vista SP1, SP2 Windows Vista x. SP1, SP2 Microsoft IE 6, 7, 8, 9. Google Chrome 8, 9, 1. Mozilla Firefox 3. Microsoft Windows Vista 8. X Client Cisco Secure Services Client (SSC) 5. These portals require that you have cookies enabled in your web browser. Table 8 Supported Operating Systems and Browsers Supported Operating System. Browser Versions. Google Android 3. Native browser. Mozilla Firefox 5, 1. Apple i. OS 1. 04. Apple Mac OS X 1. Mozilla Firefox 3. Safari 4, 5, 6. Google Chrome 1. Microsoft Windows 8. Microsoft Edge. 42. Microsoft IE 1. 0Microsoft Windows 7. Microsoft IE 9, 1. Mozilla Firefox 3. Google Chrome 1. 1Microsoft Windows Vista, Microsoft Windows XPMicrosoft IE 6, 7, 8. Mozilla Firefox 3. Google Chrome 5. Red Hat Enterprise Linux (RHEL) 5. Mozilla Firefox 3. Google Chrome 1. 1Ubuntu. Mozilla Firefox 3. Note When a guest user tries to log in using Google Chrome on Windows 7 OS, the login fails. It is recommended to upgrade the browser to Chrome 1. Supported Devices for On- Boarding and Certificate Provisioning Cisco Wireless LAN Controller (WLC) 7. BYOD feature. Refer to the Release Notes for the Cisco Identity Services Engine, Release 1. Table 9 BYOD On- Boarding and Certificate Provisioning - Supported Devices and Operating Systems Device. Operating System. Single SSID. Dual SSID (open > PEAP (no cert) or open > TLS). Onboard Method. Apple i. Devicei. OS 1. 04. Yes. Yes. 46. Apple profile configurations (native)Android. Yes. Yes. Cisco Network Setup Assistant. Barnes & Noble Nook (Android) HD/HD+ 4. Windows. Windows XP, Windows Vista, Windows 7, Windows 8, Windows 1. Yes. 49. Yes. SPW from Cisco. Cisco ISE Client Provisioning feed. Windows. Mobile 8, Mobile RT, Surface 8, and Surface RTNo. No—MAC OS X5. 01. Yes. Yes. SPW from Cisco. Cisco ISE client provisioning feed. Requirements for CA to Interoperate with Cisco ISEWhile using a CA server with Cisco ISE, make sure that the following requirements are met: Key size should be 1. In CA server, the key size is defined using certificate template. You can define the key size on Cisco ISE using the supplicant profile. Key usage should allow signing and encryption in extension. While using Get. CACapabilities through the SCEP protocol, cryptography algorithm and request hash should be supported. It is recommended to use RSA + SHA1. Online Certificate Status Protocol (OCSP) is supported. This is not directly used in BYOD, but a CA which can act as an OCSP server can be used for certificate revocation. Note EJBCA 4. x is not supported by Cisco ISE for proxy SCEP. EJBCA is supported by Cisco ISE for standard EAP authentication like PEAP, EAP- TLS, and so on. Related Documentation. This section covers information on release- specific documentation and platform- specific documentation. Release- Specific Documents. Table 1. 1 Product Documentation for Cisco Identity Services Engine Document Title. Location. Release Notes for Cisco Identity Services Engine, Release 1. US/products/ps. 11.
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